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I just want to put on record our appreciation of the support that Aman provided yesterday, along with the unscheduled additional support today. His work, especially in liaising with LGfL, was instrumental in getting the system back on an even keel. Thank you.

Thanks so much for sending Andy in today. He was an absolute trooper and slogged away all day at getting us back online. It didn’t take knowledge alone; a lot of creative thinking and determination was required. I was very impressed.

I have just got back from a very valuable morning at Heronsgate which has been immensely helpful. Thanks very much for facilitating this. Your advice is much appreciated.

Our relationship with Toucan is always very professional. As a company their values match with ours. The apprenticeship scheme they offer is excellent and gives us ICT support whilst investing in a young person's future career prospects.

I meant to email you today to say how happy I was with Andrew's support on Monday. Everything I asked for was possible and completed. There was no moan, no fuss, no impossible thing. Andrew made our training day successful and complete. His patience was tremendous.

Gareth did a fantastic job. We were both very impressed with what he did which has got us where we need to be with our iPads.

Julian's training was excellent. Staff were really engaged and motivated. We'll book him again!

I'd love to thank you for all the support and help you provided during your visit on Wednesday.

Dear Andrew, I have finally made it to the end of the school year and with that I wanted to take this opportunity to thank you for ALL the help and support that you have given me! I am always grateful for your time and sometimes feel I would be lost without you!!

I have every confidence to say that working with Toucan and Julian everything is possible. It's really pleasing to see how with you guys (all of Toucan) our school is turning into a completely different technology led school. Well done to everyone.

Toucan is a great Mac company that we have been using since it started more than 20 years ago. Staff listen to your needs, treat you intelligently and provide great service. They're always prepared to go that extra mile. And, better still, they do it with a genuine smile.

Just wanted to say a huge thank you for your help with sorting out the iPads and setting them up. Gareth did a brilliant job with no fuss. I was really pleased and appreciated not being needed while teaching. I will be strongly recommending you to any other schools looking to get iPads.

Thank you Andrew; it’s a pleasure working with you. You’ve been friendly, supportive and always willing to find a solution for us. You’re a star!

Just a quick note to say thank you to Alex, who helped me this afternoon with expired tokens. He was super helpful. Great service from Toucan, as usual.